Category

Examples of Data Collected

Purpose

  Identity & Contact

Full legal name, date of birth, gender, home and business address, email address, phone numbers.

Booking services, communication, and document delivery.

  Travel Documents

Passport numbers (including issuance/expiry dates), visa information, and residency status.

International travel requirements, identification with Suppliers.

  Payment Details

Credit card numbers, billing address (used for processing payments via secure third-party processors).

Processing deposits and final payments.

  Travel Preferences

Loyalty program numbers, frequent flyer numbers, seating preferences, dietary requirements, medical/accessibility needs.

Customizing the travel experience and ensuring special needs are met.

  Booking History

Records of previous trips, quotes, and communications.

Service improvement and future travel planning.

2. How We Collect Your Information

We collect information through the following methods:

• Direct Interaction: When you communicate with us via phone, email, in-person meetings, or digital messaging platforms (e.g., requesting a quote, making a booking).
• Forms: When you complete physical or digital forms provided by us.
• Third Parties: From Suppliers (e.g., cruise lines, hotels) when confirming a booking, or from other third parties (e.g., travel insurance providers) if authorized by you.

3. How We Use Your Information

We use the collected information for the following primary purposes:

• Service Fulfillment: To research, book, confirm, and manage all components of your travel arrangements (flights, accommodations, cruises, tours, transfers, etc.).
• Communication: To provide quotes, send booking confirmations, updates, alerts, and travel documents.
• Safety and Security: To share necessary health or emergency contact information with relevant Suppliers for your safety during travel, as requested by you or required by law/regulations.
• Marketing (with Consent): To send promotional materials, newsletters, and special offers that we believe may be of interest to you, provided you have explicitly opted in to receive such communications.
• Payment Processing: To process financial transactions related to your travel purchase through secure, compliant payment gateways.

4. Disclosure and Sharing of Information

We will only share your personal information with third parties where necessary to provide the services you have requested, or where required by law:

• Travel Suppliers: We must share necessary information (names, passport details, dates of birth, payment info, and preferences) with airlines, hotels, cruise lines, tour operators, and other third-party providers ("Suppliers") to finalize your travel bookings.
• Third-Party Vendors: We may share information with companies that provide support services, such as payment processors, travel insurance providers, and technology vendors who help operate our business. These parties are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or in good faith belief that such action is necessary to protect our rights or property.
• Business Transfers: In the event of a merger, sale of assets, or other corporate restructuring, your personal information may be transferred to the new entity.

5. Data Security

Tin Fish Travel takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

• Payment Security: We do not permanently store sensitive payment card details. All financial transactions are processed using secure, encrypted third-party payment gateways that comply with industry standards (e.g., PCI DSS).
• Data Access: Access to your personal information is restricted to employees and agents who require the information to perform their duties related to providing services to you.

6. International Data Transfer

As a travel agency, we frequently deal with international Suppliers. By booking travel services with us, you consent to the transfer of your personal data outside of your country of residence to complete your reservations. We cannot guarantee that all international recipients have data protection laws equivalent to those in your jurisdiction.

7. Your Consent and Opt-Out

• Implied Consent: By providing us with your personal information to obtain a quote or book travel, you consent to our collection, use, and disclosure of that information as outlined in this policy.
• Marketing Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing, we will continue to send essential service-related communications (e.g., booking confirmations).

8. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccurate or incomplete information. All such requests should be made in writing to the contact information provided below.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy whenever you interact with us. The updated policy will be effective as of the date indicated at the top of the policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Tin Fish Travel, 709 Black Forest Rd, Annapolis, MD 21409 Email: contact@tinfishtravel.com Phone: 667-494-5143